I was helping out in the St. Philips Community Center and School when I saw an activity they were carrying out which is beneficial in many ways for small businesses. There were several of us volunteering our time and effort to prepare around 50,000 meals for hungry children in Dallas. We made an assembly line, which was divided up and assigned different tasks to different individuals. There were some people who put ingredients into containers, others were weighing the package, others sealed the package and then executive coaching services others would wrap the containers.
Some adjustments we needed to be made during the process to ensure that the food containers perfect and ready to be delivered. For instance, if persons who weighed the packages had the wrong size or was it over-weight, they needed adjust the amount of food they were serving and take a portion of the food out. When packaging was heavy and heavy, they needed to add food items. It took some time for the team who weighs the food and turned out to be a bit irritating and frustrating to observe inconsistencies from the ingredient team which needed to rectify every time.
Allotted weight but also had exactly the same weight
When the process began occurring over several packages, I observed an interesting trend. The weighing staff began to observe if they were prone on ingredient teams to create packages that were too heavy or heavy. Because their ingredients group was one step ahead of them during the process — in terms of being physically directly in front of them in the production line–they began to give feedback regarding whether they had to make the packaging more or less heavy. You can imagine what happened after the ingredients team had received some feedback. We started getting much better results! In reality we had about 10 packages per row that were within the weight range of the allotted weight but also had exactly the same weight!
More satisfied with more positive outcomes
What were the advantages from this information? It helped us reduce our period of time as the team weighing didn’t have business coach to fix the weight of all the packages that were either over and underweight. Feedback also improved morale as the employees who were at the end of the line didn’t worry about their performance because they knew whether they were doing better or less. The people on the other end of the line got the same results that they desired and therefore were less stressed. Who ever thought there could be so many benefits to only a tiny amount of feedback? It’s also so simple to give it!
More satisfied with more positive outcomes
Could this be happening in your company? What are your processes, and what are the various points of feedback you could not be providing the members of your team? What are the individuals are at the start of the “assembly line” that could get some input which would enable you to be more satisfied with more positive outcomes? If you are unable to find the answer, get in touch with us and we’ll certainly assist you.
Some adjustments we needed to be made during the process to ensure that the food containers perfect and ready to be delivered. For instance, if persons who weighed the packages had the wrong size or was it over-weight, they needed adjust the amount of food they were serving and take a portion of the food out. When packaging was heavy and heavy, they needed to add food items. It took some time for the team who weighs the food and turned out to be a bit irritating and frustrating to observe inconsistencies from the ingredient team which needed to rectify every time.
